B2.2.1

B2.2.1   AdministrationàCampus ManagementàFacility maintenance

Rating
A	Not Demonstrated	No facility maintenance process There are no or almost negligible signs of a facility maintenance process. Building and campus is in an ill-maintained condition due to leakage, cracks, absence of cleanliness and hygiene, etc.
B	Developing	Facility maintenance process not structured Attempts are made to maintain the facility by cleaning, sweeping, dusting, disinfecting, etc., but the maintenance process is not structured; e.g. there is need to havestandardized procedures, clear definition, delegation, and monitoring of facility maintenance responsibilities.
C	Proficient	Structured facility maintenance process with standardized procedures and clearly defined, delegated and monitored responsibilities There is a structured facility maintenance process with standardized procedures and clearly defined, delegated, and monitored responsibilities, but the performance of the responsible personnel is not up to the mark, and monitoring is sporadic/irregular. Need to have a thorough monitoring of the facility maintenance responsibilities, and a system to evaluate and improve the effectiveness of the facility maintenance process.
D	Accomplished	Well structured and effective facility maintenance process, periodic collaborative reviews for continuous improvement There is a well structured and effective facility maintenance process, with clearly defined, properly delegated, and thoroughly monitored housekeeping roles and responsibilities. The process enhances the visual appeal, cleanliness, and hygiene of the campus facilities. Efforts to ensure the effectiveness of the facility maintenance process through internal and external evaluation, followed by revisions.
E	Distinguished	Highly sophisticated, exemplary/demonstrable facility maintenance system The campus maintenance process is highly sophisticated, which ensures aesthetic, clean and hygienic campus. Promotion of eco-friendly practices, and energy saving methods,such as water conservation/ rain-water harvesting, waste management/garbage composting, herbal garden, solar energy, use of recycled material, ban on plastic, social forestry, green building technology, etc. Continuous improvement in facility maintenance process through periodic internal and external evaluation leading to revisions. Successful efforts to showcase the innovative practices in facility maintenance to other schools.